Solmonti Rentals
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Privacy Policy

1. Data controller

  • Controller: Solmonti Rentals, S.L.U.
  • Tax number (NIF): B88924162
  • Address: Calle Migjorn 1, Esc. 1, Planta 15, Pta. A, 03710 Calp (Alicante), Spain
  • Email: info@solmonti.com

2. Data we collect

We only collect the data you provide to us:

  • Contact form: name, email address, telephone number, subject and the content of your message.
  • Revenue estimator: details of your property (town, type, bedrooms, bathrooms, capacity and features) together with your name, email address and telephone number, so that we can send you the resulting revenue report.
  • Technical and advertising data: if you accept analytical or advertising cookies, aggregated statistics about pages visited and time spent, together with the advertising identifier that brought you to the site, your IP address and your browser type. When you send us an enquiry we also share those advertising identifiers, and a scrambled (hashed) form of your email address and telephone number, with Google and Meta, so that they can confirm which advertisement led to it. Neither platform receives your contact details in readable form. We never collect special categories of data.

Providing this data is voluntary, but the fields marked as required are necessary for us to reply to you or produce your report. Without them we cannot process your request.

3. Purpose of processing

We process your data to answer your enquiry, to prepare and send the revenue report you request, to provide our property management services where a contract is agreed, to comply with our legal obligations and, where you consent, to measure which of our advertisements bring property owners to us and to show those advertisements again to people who have already visited the site, so that we spend our advertising budget sensibly. We do not use your data for automated decisions producing legal effects, and we do not send marketing messages without your separate consent.

4. Legal basis

Processing is based on your consent for enquiries, estimator reports and analytical and advertising cookies (article 6(1)(a) GDPR); on the performance of a contract where you engage our services (article 6(1)(b)); and on compliance with legal obligations such as tax and accounting rules (article 6(1)(c)).

You may withdraw your consent at any time by writing to info@solmonti.com. Withdrawal does not affect the lawfulness of processing carried out before it.

5. Retention periods

We keep your data only for as long as needed:

  • Enquiries and estimator requests that do not lead to a contract: 36 months from our last contact with you, after which the record is deleted automatically.
  • Contract and billing records: 6 years, as required by the Spanish Commercial Code, and up to 4 years for tax purposes under the General Tax Act.
  • Cookie consent record: 6 months, after which you will be asked again. We keep a record of the choice you made, because we must be able to demonstrate that consent was given.
  • Advertising measurement data: kept with the enquiry it belongs to, for the same 36 months. The IP address and browser type recorded alongside it are deleted after 30 days, because they serve no purpose beyond that.

6. Recipients and processors

We do not sell your data. We share it only with service providers who process it on our behalf under a contract meeting article 28 GDPR:

  • Vercel Inc. (United States): website hosting and, with your consent, audience analytics.
  • Resend (United States): delivery of the emails and revenue reports we send you.
  • Google Ireland Limited and Meta Platforms Ireland Limited: measurement of our advertising, where you have accepted advertising cookies.
  • Supabase (servers in Frankfurt, Germany): stores enquiries and the advertising measurement data described above.
  • Booking platforms such as Airbnb and Booking.com, where you engage us to manage your property and a listing requires it.
  • Our accountants, tax advisers and lawyers, and public authorities where the law requires disclosure.

We never sell, rent or trade your personal data with third parties for their own marketing purposes.

7. International transfers

Some of our providers, including Vercel and Resend, are based in the United States, so your data may be transferred outside the European Economic Area. Google and Meta contract with us through their Irish companies but may also process data in the United States. These transfers are protected by the European Commission's Standard Contractual Clauses or by the EU–US Data Privacy Framework, together with supplementary technical measures. You may request a copy of these safeguards by writing to info@solmonti.com.

8. Your rights

You have the right to access your personal data, to rectify inaccurate data, to request erasure, to restrict or object to processing, to data portability, and to withdraw consent at any time. You also have the right not to be subject to decisions based solely on automated processing.

To exercise these rights, write to info@solmonti.com stating the right you wish to exercise and attaching proof of identity. We will respond within one month.

9. Right to complain

If you believe your data has not been handled correctly, you may lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos), C/ Jorge Juan 6, 28001 Madrid, www.aepd.es.

10. Security and changes

We apply appropriate technical and organisational measures to protect your data against loss, misuse and unauthorised access. We may update this policy to reflect legal or operational changes; the date below shows the current version.

Last updated: August 2026